OhioBWC - Worker:  Contact Us

Have questions? Need assistance? We're here to help!

BWC The customer contact center is open from 7:30 a.m. to 5:30 p.m. EST. Toll-free: 1-800-OHIOBWC (1-800-644-6292) TTY: 1-800-BWC-4-TDD (1-800-292-4833) Fax: 1-877-520-OHIO (6446) Mailing address: BWC 30 W. Spring St. Columbus, OH 43215-2256 E-mail: Send us a message. BWC e-account (user ID and password) If you're having trouble with your e-account, call the toll-free number above and follow the options for assistance. Automatic office locator Find the address, phone and fax numbers for the BWC customer service office nearest you. These offices handle lost-time claims. If you have a medical-only claim, call the toll-free customer assistance number above.

Ombuds Office

Have concerns about your claim or your coverage? Can't resolve your concerns through BWC or the Industrial Commission of Ohio? Contact the independent Ombuds Office between 7:30 a.m. and 4:45 p.m. EST. Live Ombuds Web chat: Start a chat session. 8:30 a.m. to 4 p.m., Monday through Friday Toll free (nationwide): 1-800-335-0996 Fax: 1-877-321-9481 E-mail: Ombuds Office Do you suspect fraud? If you suspect workers' compensation fraud, use the Fraud Allegation Form on this Web site to report it. You can remain anonymous.