Service offices

BWC has physical offices around the state. If you have questions, we invite you to reach out to our Customer Contact Center by calling 1-800-644-6292. You can also find answers to your questions or conduct business with us 24/7 online at https://info.bwc.ohio.gov.

Cambridge
61501 Southgate Road
Cambridge, OH 43725-9114
Claims 800-644-6292
Employer services 740-435-4210
Imaging fax 866-336-8352

Canton
339 E. Maple St., Suite 200
North Canton, OH 44720
Claims 800-644-6292
Employer services 330-471-0937
Toll free 800-713-0991
Imaging fax 866-336-8352

Cincinnati
135 Merchant St., Suite 100
Springdale, OH 45246
Claims 800-644-6292
Employer services 513-583-4403
Imaging fax 866-336-8352

Cleveland
615 Superior Ave.,W., Sixth Floor
Cleveland, OH 44113-1889
Claims 800-644-6292
Employer services 216-584-0149
Imaging fax 866-336-8352

Columbus
30 W. Spring St., 19th Floor
Columbus, OH 43215-2256
Claims 800-644-6292
Employer services 614-728-6457
Imaging fax 866-336-8352

Portsmouth - Temporarily closed
1005 Fourth St.
Portsmouth, OH 45662-4315
Claims 800-644-6292
Employer services 740-353-3419
Imaging fax 866-336-8352

Toledo
1 Government Center, Suite 1136
Toledo, OH 43604-0794
Claims 800-644-6292
Employer services 419-245-2474
Imaging fax 866-336-8352

Youngstown
242 Federal Plaza, W., Suite 200
Youngstown, OH 44503-1206
Claims 800-644-6292
Employer services 330-797-5010
Toll free 800-551-6446
Imaging fax 866-336-8352

TTY/TDD Ohio Relay Service
Statewide 800-292-4833

By calling 1-800-644-6292, you can reach key information areas and customer service representatives ready to respond to inquiries. The number is effective nationwide, and in Canada. Automated phone services are available 24 hour a day.