Restoring Operational Excellence

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Comprehensive, Customer-focused Reform of Ohio's Workers' Compensation ProgramFlash versionPDF version State of the agencyRestoring Operational ExcellencePerformance measures

 

As we implement the initiatives listed within this web site, we must also have a clear, analytical way to measure and monitor our performance. To do this, we have developed an enterprise reporting package to continuously track our financial and operational performance.

The enterprise reporting package measures our key performance and risk indicators. We report these measures in continuous 12-month cycles and will continue to analyze the trends over the next 60 months. The measures include comparisons to similar workers’ compensation systems, basic financial and operating measures, as well as internal measures to determine workplace satisfaction.

2008 Enterprise Reports

December 2008
November 2008
October 2008
September 2008
August 2008

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