Managed care organizations (MCOs) use this service offering to enter and update data for a medical dispute; schedule an independent medical exam; and issue an order with the decision.

Hearing/Dispute summary

• View details of disputes on file for a specific claim
• Enter a new dispute
• Update information on a current dispute
• Infoguide

Dispute correspondence

• View correspondence in pending print status only (correspondence created on the current date)
• Modify correspondence in pending print status only
• Delete correspondence in pending print status only

Exam schedule summary

• View the status of a current exam or file review
• Modify the status of a current exam or file review