This service offering allows authorized users to see the history of a specific policy, including the date coverage was obtained, any lapses in coverage due to late premium payment and the current status of the policy.

Lapsed coverage
If we do not receive your installment premium payment by your installment due date, we change the status of your policy from active to lapsed and notify you in writing. Your policy remains lapsed until you make your installment payment. We continue to process claims filed under this lapsed period as usual and pay benefits without interruption or inconvenience to the injured workers. And we charge the medical and indemnity costs for these non-compliance claims directly to you.

Reinstatement of a lapsed account
To reinstate a lapsed account, We must receive all missing installment payments. Also, you can pay any fines assessed for late filing and/or late payment at that time. Once you pay your outstanding installments, we change your coverage status from lapsed to reinstated. And we continue to process claims filed under this lapsed period and bill the costs of these non-compliance claims directly to you.

If your policy remains lapsed at renewal, you'll receive a letter reminding you that your policy is lapsed and to pay any outstanding installments. In addition, you will not have access to a Certificate of Coverage for the time of lapsed coverage. We will mail that to you once we receive all missing installments. If you need further clarification, call 1-800-644-6292, and listen to the options.